Quality Control Specialist

Live Casino

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About us:  

 

ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.  

 

We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.  

 

This role is with the ARRISE group powering Pragmatic Play.  

 

  

 

Responsibilities:  

 

  • Live assessment of all company products;  

  • Accurate Performance Reviews of dealers and presenters according with company’s quality standards;  

  • Reporting of all the discrepancies and deviations from the company approved quality standards to the relevant recipients with respect versus company’s standards and procedures;  

  • Technical Monitoring process to ensure the flawless condition of live studios equipment;  

  • Strictly following and implementing Quality Control Department policies and procedures for Live Casino Products;  

  • Live Monitoring to ensure all product quality standards and requirements are met;  

 

  

 

Requirements:  

 

  • Great interpersonal and communication skills;  

  • Impeccable attendance and attitude;  

  • Good verbal and written communication in the English language;  

 

 

  • PC literate with advanced knowledge of Microsoft 365 service suite;  

  • Excellent time management;  

  • Attention to details and problem solving;  

  • Time management and KPI/results oriented (ability to produce quality work individually and collaborating in team);  

  • Teamwork and interpersonal skills;  

  • Adaptability to fast-paced environment;  

  • QC Specialist should be flexible and able to adapt to changing circumstances and employee needs.  

  • Familiarity with multiple games is an advantage  

 

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