Junior Sales Support Representative

Sales

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About us: 
ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry. 
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver. 
This role is with the ARRISE group powering Pragmatic Play. 
 
Responsibilities: 
 
 
•    Manage the integrations list on daily basis; 
•    Daily follow up on new and ongoing integrations; 
•    Preparation all needed requirement for the integration team; 
•    Ensure that the transition between business development and account management departments is seamless; 
•    Checking that the operator can implement all the special features required to go live (bonus, DGA, Auto pay out);  
•    Follow project management procedures to ensure timely completion of projects; 
•    Review project plans and resolve onsite problems; 
•    Develop and maintain good and effective working relationships between clients, BDM, AM, integrations and sales staff; 
•    Manage requests for info about clients and resolve all question by clients;  
•    Work with colleagues to achieve team objective and KPI targets;  
•    Help and support to the AM team;  
•    Ensure products in the agreement are live;  
•    Assisting with Brand splitting.   
 
Requirements: 
 
 
•    High school diploma, 4th degree education, all majors;
•    Organizational, analytical and problem-solving skills;
•    Strong written and spoken English language skills;
•    Ability to learn quickly, as well as a quick and clear understanding of business strategy in order to ensure decisions in accordance with the same;
•    Work under pressure;
•    Teamwork and motivational skills;
•    In-depth understanding of customer service practices; 
 
#LI-Onsite #LI-MT1  

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